About Us
Providing Skilled, Quality Care
Outpatient Physical Therapy
At Joint Worx Physical Therapy we understand that it is important to receive quality care. We are sensitive to the overwhelming amount of choices available when confronted with health care needs. As a Medicare certified agency, Joint Worx Physical Therapy can help make the best decisions for you or your loved one’s care. Joint Worx Physical Therapy offers a helping hand with a full spectrum of physical therapy needs.
Joint Worx Physical Therapy is dedicated to providing exceptional, cost-effective, individual patient-focused care.
Our goal is to meet each patient’s medical needs in a friendly environment. Joint Worx Physical Therapy has a highly-experienced, friendly, well-trained staff who will be there for their patients.
Our Promise
With all the choices in Physical Therapy, we are glad you chose Joint Worx Physical Therapy.
- We promise to respect you and your individual needs.
- We promise professionalism and expertise of care
- We promise to keep focus on your needs
- We promise to be timely and attentive with each visit
As a courtesy, your claims will be submitted to any medical insurance plan for which you provide and information in which you are currently enrolled. You will be billed for any balances considered to be the responsibility of the member after the insurance carrier has processed your claims. Copays, however, are due at the time of service and will be collected by the front office staff when appropriate. As an additional courtesy, your insurance and benefits will be verified prior to your first visit, when possible. However, this verification is not a guarantee of payment as we will be contacting the insurance carrier simply for physical therapy benefit coverage in an outpatient setting. We strongly urge each patient to contact member services for his or her insurance plan to also verify coverage, benefits and limitations.
- Mail: You may submit your payment by check, or credit card. Credit and debit cards are accepted with the MasterCard, Visa, Discover or American Express Logo. Return the top portion of your patient statement along with your payment to the address provided on your statement.
- Telephone: You may contact our front office staff during regular office hours to pay your bill. Credit and debit cards are accepted with MasterCard, Visa, Discover or American Express.
Medical records can be obtained by contacting the office manager at the clinic for additional information.
In accordance with Federal Law, our office is required to follow the Health Portability and Accountability Act (HIPAA), which covers medical records and billing information. In order to release any such patient information (for patients over 18 at time of service) to another party such as a relative, significant other, friend, etc. , the patient must give written authorization for our office to release information to that party. More information in HIPAA can be obtained by contacting the office staff.
Q: How are my charges determined?
A: The charges are determined based upon the services provided to you by your therapist.
Q: Why do the charges sometimes vary from other dates of services?
A: The charges are determined based upon the services provided to by your therapist on each date of service. If the therapist adds, changes or removes any services on a given date, your charges from that date may change. For most insurance plans, we are required to bill according to national uniform medical billing codes (CPT codes), which is standard practice for medical claims for most medical providers and hospitals.